Last updated: September 30, 2025
At Ressources Communautaires Omega, we are committed to respecting the privacy of our clients, prospective clients, and visitors to our website. This is why we have taken, and will continue to take, the necessary steps to protect the confidentiality of the personal information in our possession. Ressources Communautaires Omega recognizes the importance of your privacy and the sensitive nature of your personal information.
The purpose of this privacy policy is to inform you about Ressources Communautaires Omega’s practices regarding the collection, use, and disclosure of personal information that may be provided through access to or use of our website, or that may otherwise be collected by us (for example, by phone).
This policy explains why we collect personal information, what we do with it, the measures we take to secure access to it, how long we retain it, and the process for destroying it. It also includes the contact details of the person to reach if you have questions or concerns about this policy.
First, it is important to define what personal information is. Law 25 defines personal information as “any information that relates to a natural person and allows that person to be identified directly or indirectly.”
As of September 22, 2023, personal information relating to a person’s business functions, such as their name, title, position, business address, business email address, and business phone number, is excluded from the sections on personal information collection and confidentiality in the Act respecting the protection of personal information in the private sector. Publicly available information is also excluded.
In the course of our activities, we collect and use certain personal information about our clients and prospects. For example, on the “Contact” section of our site, we ask for your first name, last name, email, and phone number in order to process your request, provide services, and better understand your needs.
We transfer the information to the person responsible for providing the service. This person will use the information only for professional purposes.
Ressources Communautaires Omega’s website uses cookies and related technologies (referred to collectively as “cookies” for simplicity). Cookies may also be set by third parties to collect statistics.
A cookie is a small file sent by the website’s pages and stored by your browser on your computer or other device. The information stored in these files can be sent back to our servers or to the servers of relevant third parties during a future visit.
A script is a piece of code used to ensure the website functions correctly and interactively. This code may run on our server or on your device.
A web beacon is a small piece of invisible text or image used to track traffic and store various data related to the use of the website.
Ressources Communautaires Omega uses third-party services, such as Google, that place cookies. While Ressources Communautaires Omega cannot guarantee that these third parties manage your data securely, they are also required to comply with the law. These third parties should be considered independent data controllers. We recommend reading their privacy statements.
Ressources Communautaires Omega uses statistical cookies to improve user experience on the website. These cookies help us gain insights into how the site is used.
When you first visit the Ressources Communautaires Omega website, a pop-up window will appear explaining our use of cookies. You have the right to refuse them and opt out of any use of non-essential cookies.
You can also disable cookies through your browser settings, though this may affect the proper functioning of the site.
You can use your internet browser to automatically or manually delete cookies. You can also specify which cookies should not be placed. Another option is to change your browser settings to receive a notification each time a cookie is placed. For more details, refer to the Help section of your browser.
Please note that if you disable all cookies, the Ressources Communautaires Omega website may not function properly. If you delete cookies, they may be placed again upon your next visit, subject to your consent.
You have the following rights regarding your personal data:
To exercise these rights, please contact Ressources Communautaires Omega using the contact information at the end of this policy. If you have a complaint about how we handle your data, we encourage you to let us know.
You may exercise your rights under this policy or submit questions or complaints regarding Ressources Communautaires Omega’s personal information practices by contacting us.
We will keep your information confidential and use it only in accordance with this privacy policy. Our internal practices help protect your privacy by limiting employee access to client data and how it is used.
Ressources Communautaires Omega has implemented procedures for managing access to sensitive data, updating and reviewing the sensitive data registry, deleting or anonymizing data, and maintaining an internal privacy policy.
We use reasonable security measures to protect your information against theft, loss, misuse, or alteration. However, it is important to understand that information transmitted over the Internet can be intercepted by third parties. As such, we cannot accept responsibility for the theft, loss, misuse, or alteration of personal information transmitted online.
Protecting your personal information is a priority for us. We are ready to take appropriate and timely action in the event of a data incident, in accordance with applicable privacy laws.
We have a complaint management process in place. A cybersecurity incident report is completed for any incident, whether harmful or not. The sensitive data registry is reviewed regularly to identify any changes. All employees will receive training on cybersecurity, including phishing awareness.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or for legal or business reasons. When your personal information is no longer required, we destroy it or render it non-identifiable, meaning we modify it so it cannot be traced back to you.
If you have questions about Ressources Communautaires Omega’s privacy policy, or if you believe we have not followed this policy, you may contact us in writing at:
Privacy Officer
Dawn Bostock, Director of operations
Email : info@omegacenter.org
Phone : +1 514 631-2760
Ressources Communautaires Omega reserves the right to modify or amend this section at any time and for any reason. It is your responsibility to review the policy, as you are subject to any changes. Nothing in this section is intended to create a contract or agreement between Ressources Communautaires Omega and users of this site or those providing identifiable information.
